SeatedIQ started because we were frustrated watching great restaurants fail — not because the food was bad, but because they had no system for bringing guests back.
In 2021, our founder Marcus spent 18 months running a busy 120-seat restaurant in Nashville. He had three reservation systems, two SMS tools, and a spreadsheet for tracking regulars. Still, 20% of his reservations were no-shows, and he had no way to know which guests were about to drift away.
SeatedIQ was built to solve exactly that. One platform that handles reservations, sends reminders, builds guest profiles, and runs marketing campaigns — all automatically.
Today, SeatedIQ is used by over 1,200 restaurants across 40 states, from neighbourhood bistros to multi-location groups.
Every restaurant deserves the same guest intelligence tools that big hotel chains and hospitality groups use. SeatedIQ makes that possible at a price any independent restaurant can afford.
No hidden fees, no lock-in contracts, no surprise charges. What you see is what you pay.
If it takes more than 5 minutes to set up or use, we redesign it. Complexity is not a feature.
We measure our success by your success. If your no-shows aren't dropping, we want to know why.
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